Question 1

What are your business hours?

Accepted Answer

Regular business hours are: 
Tuesday-Thursday 9am to 7pm. 
Friday-Monday 8am to 8pm. 
Afterhours by appointment.

Question 2

Is it necessary to pre-book?

Accepted Answer

No, it is not required. We accept walk ins during regular business hours, space permitting.

Question 3

How far are you from the Port of Miami and what is the best way to get there?

Accepted Answer

Ride share (Uber/Lyft, etc.) and Taxis are readily available at the Port exit and we are about a 15 minute drive away on South Beach, 2 blocks from the beach and the strip (Ocean Drive). Great restaurants, shops, bars and tourist attractions are all walking distance.

Question 4

What forms of payment are accepted?

Accepted Answer

We accept all major credit cards, cash, Cash App & Apple Pay.

Question 5

Do you offer airport transfers?

Accepted Answer

Airport transfers are available through our local taxi drivers for a flat rate, which may vary depending on availability.

Question 6

What is the cost for storing my luggage?

Accepted Answer

Personal items (up to 18") $6/ day
Carry ons/ hand luggage (up to 20") $8/ day
Check size luggage (up to 30") $10/ day
XL (oversize, irregular or heavy) $12 & up

Question 7

How are items kept?

Accepted Answer

Upon check in your items will each be labeled with your information and stowed. You can retrieve them at the end of your reservation with your claim ticket and/or ID. Only the attendant will handle your luggage and someone is always on site to ensure the safety of your belongings. Our location is camera monitored 24/7.

Question 8

Where are you located?

Accepted Answer

835 Washington Avenue on South Beach, Miami Beach, just two blocks from the strip (Ocean Drive) and the beach, next to great resaturants, shops and tourist attractions.

Question 9

Do you participate in popular online luggage storage platforms?

Accepted Answer

Luggage Lounge is one of one and we pride ourselves in providing excellent service. Therefore, at this time we do not participate with online booking platforms. For us, your luggage is a primary concern, not an afterthought in a spare room. We charge up front pricing with no hidden or surprise fees, provide  benefits such as a changing room, lounge area, luggage scale and personalized attention giving you the value you deserve.

Frequently asked questions

What are your business hours?

Is it necessary to pre-book?

How far are you from the Port of Miami and what is the best way to get there?

What forms of payment are accepted?

Do you offer airport transfers?

What is the cost for storing my luggage?

How are items kept?

Where are you located?

Do you participate in popular online luggage storage platforms?

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